Enterprise AI Solutions

Forward Deployed Engineering at Cursor — Pauline Brunet

Jul 14, 2026 · 20:47

Pauline Brunet, VP of Forward Deployed Engineering at Cursor, explains how to build an effective FDE team by mapping customer digital maturity and product customization to the right engagement model—self-service, traditional SaaS deployment, advisory, or embedded transformation. She defines the ideal FDE as a highly technical engineer with strong customer-facing skills, capable of scoping impactful projects, co-developing with customer teams, and feeding insights back to product. Cursor’s FDE team uses a project-based approach, hires experienced unicorns (5+ year software engineers), and structures around geographies, industries, and product SMEs. Best practices include solving the right problem, defining success metrics upfront, keeping scope directional, involving customers at every step, measuring ROI (revenue, cost, risk), and leaving documentation behind. Brunet advises learning fast, pivoting, partnering with system integrators, and not being afraid to say no to mismatched use cases.

AI-Driven Multi-Document Correlation for Financial Compliance - Varsha Shah, Independent

Jun 28, 2026 · 19:00

Varsha Shah presents an AI-driven framework combining graph-based entity correlation, adaptive probabilistic risk modeling, and cross-jurisdictional normalization to detect hidden compliance risks across payroll, tax, procurement, and financial records. Evaluated on approximately 3 million anonymized records across four jurisdictions, the framework achieved 91% precision, 87% recall, and an F1 score of 0.89, while reducing false positives by 76% and manual audit effort by 40%. Shah argues that many sophisticated fraud patterns exist between documents rather than within them, and that traditional rule-based systems analyzing documents in isolation fail to capture these cross-document risks. The framework enables continuous learning from audit outcomes, shifting compliance from reactive validation to predictive, intelligence-driven governance. Key to deployment are seamless integration with existing enterprise systems, jurisdiction-specific configuration, alignment with audit frameworks, and scalability to process millions of records.

AI System Design: From Idea to Production - Apoorva Joshi, MongoDB

Jun 28, 2026 · 28:53

Apoorva Joshi presents a structured framework for designing AI systems from idea to production, arguing that thorough product specification and evaluation are now more critical than coding itself. Using a health insurance claims review system for MDB Health as an example, she walks through four phases: defining business problems with measurable success metrics (e.g., reducing urgent claim processing from 2 days to 1 hour within 90 days), designing data strategy and architecture using patterns like RAG, control flow, and human-in-the-loop, establishing guardrails and evaluation metrics such as faithfulness and cost per recommendation, and optimizing for accuracy, cost, latency, and reliability before shipping. She emphasizes building evaluation in from the start and iterating from the simplest system.

Why Can't Anyone Answer Questions About the Business? — Garrett Galow, WorkOS

Jun 11, 2026 · 19:06

Garrett Galow from WorkOS built Studio, an internal workspace where anyone can ask natural language questions against Snowflake, Linear, and Notion, and get reusable widgets instead of filing a request. The LLM generates declarative JavaScript widgets that call data sources directly, making subsequent runs deterministic and cheap. Three techniques made it reliable: preflight sequencing injects schema context only when a tool is invoked, a layering rule tells the model to distrust its own knowledge about WorkOS and use primary sources, and query validation catches valid SQL that returns zero rows before hardcoding it into a widget.

How to Leverage Domain Expertise — Chris Lovejoy, Notius Labs

May 16, 2026 · 24:45

Chris Lovejoy argues that winning in vertical AI is an organizational problem solved by domain experts acting as Oracle (directly improving AI), Evaluator (defining metrics for engineers), or Architect (building self-improving systems). Granola's first employee, a writer, reviews meeting notes and tweaks prompts as an Oracle because there is no objectively perfect note. Tandem used decentralized Oracles—doctors per specialty and country—to handle variation in medical scribe outputs. Anteria progressed from Oracle to Evaluator to Architect as prior authorization required measurable correctness and automated learning from usage variation. Lovejoy advises hiring a principal domain expert early, giving them ownership, and hiring for breadth (domain expertise plus adjacent skills like data science or engineering) to avoid slow progress and turnover.

Contact Center Voice AI: Low-Latency Intelligence Extraction from Messy Audio Streams — Dippu Singh

Apr 8, 2026 · 22:56

Dippu Singh of Fujitsu North America presents an architecture for real-time voice intelligence in contact centers that reduces post-call work by 50% through structured intent extraction from messy audio streams. The pipeline comprises four stages: voice capture with stereo channel splitting and PII masking, speech-to-text with domain-specific dictionaries, a generative AI core that uses system prompts to output separate JSON bullet points for customer intent and operator actions, and a customer data sync layer that maps LLM output to CRM fields via REST APIs. Key results show after-call work (ACW) dropped from 6.3 to 3.1 minutes, while data entry quality became standardized. Current constraints include STT accuracy for heavy accents, API token costs for long transcripts, and security compliance overhead. The roadmap targets explainable AI for agent coaching, predictive staffing from categorized intent data, and real-time abusive-call detection to protect operators.

AI That Pays: Lessons from Revenue Cycle — Nathan Wan, Ensemble Health

Jul 24, 2025 · 18:19

Nathan Wan, head of AI at Ensemble Health Partners, argues that Revenue Cycle Management (RCM) is a critical yet overlooked domain for AI disruption in healthcare, where 40% of hospitals operate at negative margins due to broken manual financial processes. He explains that RCM's vast structured and unstructured data, rule-based workflows, and direct financial impact make it ripe for AI, contrasting it with more publicized clinical AI applications. Wan details how Ensemble uses AI to predict and prevent claim denials—often caused by technical errors like missing data—and to accelerate clinical denial appeals via GenAI, achieving a 40% reduction in processing time and improved overturn rates. He emphasizes that Ensemble's end-to-end view of the revenue cycle, supported by their EIQ data platform, enables longitudinal error correction and agent-driven automation, turning upstream fixes into measurable ROI for providers facing increasing payer denial rates.

How agents will unlock the $500B promise of AI - Donald Hruska, Retool

Jul 23, 2025 · 16:22

Donald Hruska, engineering lead for Retool's Agents product, argues that AI agents will unlock the $500B promise of AI by moving enterprises beyond toy chatbots into production-grade systems. He explains that building a basic agent is easy (e.g., 100 lines of code using React) but getting it into production requires solving security, cost overruns, observability, and compliance. Hruska outlines four options—build from scratch, use a framework like LangGraph, a managed platform like Retool Agents, or verticalized agents—and advises building for core differentiators and buying for commodity workflows. He cites Retool customers like ClickUp saving over $200,000 in vendor costs and Descript saving hundreds of hours weekly, while noting inference costs dropped 99.7% from 2022-2024. Retool charges $3 per hour for its cheapest agent and supports on-prem deployment.

POC to PROD: Hard Lessons from 200+ Enterprise GenAI Deployments - Randall Hunt, Caylent

Jul 23, 2025 · 19:16

Randall Hunt from Caylent shares hard lessons from over 200 enterprise GenAI deployments, arguing that evals, embeddings, and prompt engineering matter far more than fine-tuning. He emphasizes that speed and UX are critical; a slow inference kills adoption, while techniques like generative UI and caching can mitigate latency. Hunt details real-world examples: using audio amplitude spectrographs for sports highlight reels, pooling multimodal embeddings for nature footage search, and noting that nurses prefer chat over voice bots in noisy hospitals. He reports zero regressions moving from Claude 3.7 to 4, and advises optimizing context and economics, such as leveraging Amazon Bedrock batch for 50% cost reduction. The talk underscores that knowing your end customer and minimizing irrelevant context are key to production success.

Building agent fleet architectures your CISO doesn't hate — Lou Bichard, Gitpod

Jun 27, 2025 · 13:52

Lou Bichard explains how Gitpod evolved from a managed SaaS to a 'bring your own cloud' architecture that satisfies CISOs in regulated industries by running secure dev environments—and now agent fleets—on customer infrastructure via a simple runner (a single ECS task) instead of complex Kubernetes. The platform, used by banks and healthcare firms for 37 hours per week per developer, reduces operational overhead through a cloud-formation-based setup that takes three minutes. For agents, the same infrastructure provides source code access and audit logging, ensuring privacy and compliance. Bichard argues that vendors should simplify architectures to lower customers' day-two costs, and advises buyers to prioritize security and ownership models when selecting AI tools.

Anthropic in the Enterprise — Alexander Bricken & Joe Bayley

Apr 13, 2025 · 20:55

Alexander Bricken and Joe Bayley from Anthropic's Applied AI team argue that enterprise AI implementation often fails due to overengineering, poor data infrastructure, or lack of testing—but industry leaders achieve transformative results with Claude. They detail Anthropic's deployment models (API, cloud partnerships, enterprise solutions) and real-world case studies like Intercom's Fin agent, which solved 86% of support volume using Claude. Best practices include building evals early as intellectual property, identifying intelligence/cost/latency trade-offs based on use-case stakes, and avoiding premature fine-tuning by trying prompt caching, contextual retrieval, and agentic architectures first. They also highlight interpretability research and the Model Context Protocol for reliable AI deployments.

Accelerate your AI journey with Azure AI model catalog: Sharmila Chokalingam

Feb 6, 2025 · 23:14

Shubhi and Sharmila present the Azure AI model catalog as a platform offering over 1,600 models including GPT-4, Mistral, Llama, Cohere, and Phi3, with a standardized inference API enabling easy model swapping. They demonstrate deployment via serverless API (pay-per-token) and managed compute, emphasizing that customer prompts and completions are not shared with model providers or used for training. The platform includes model benchmarks, playground for RAG, and Prompt Flow for building generative AI apps with evaluation and variant comparison. Customer success stories include EY's EYQ chat adopted by 275,000 employees, CMA CGM's reduced response latency using Mistral, and Bridgestone's 30% reduction in forecasting errors with Nixtla's TimeGen.

Real ROI: Lessons from Enterprises that have already succeeded with LLMs at Scale: Raza Habib

Dec 31, 2024 · 20:01

Raza Habib, CEO of Humanloop, shares lessons from enterprises like Duolingo, Filevine, and Ironclad that have achieved real ROI with LLMs at scale. He argues that success hinges on centering domain experts (e.g., Duolingo's linguists do all prompt engineering), needing less ML expertise than expected, and breaking down evaluation into small, testable components rather than chasing a single metric. Habib emphasizes collecting end-user feedback (acceptance rates, edits, thumbs up/down) and building tooling for logging, regression testing, and team collaboration. Filevine doubled revenue by launching six LLM-powered products; Ironclad's open-source Rivet logging tool enabled agents to auto-negotiate 50% of contracts. The talk covers how to optimize the four-component chain (base model, prompt, data selection, function calling) and why simpler systems will win as models improve.

Build enterprise generative AI apps using Llama 3 at 1,000 tokens/s on the SambaNova AI platform

Sep 11, 2024 · 54:34

SambaNova’s Michelle Matern and Petro Milan present their full-stack AI platform, demonstrating how the SN40L RDU chip enables Llama 3 inference at 1,000 tokens per second. They introduce Samba-1, a composition of 92 expert models behind a single endpoint, and benchmark it against GPT-3.5 and GPT-4 on enterprise tasks like information extraction and text-to-SQL. The workshop then builds a RAG-based Q&A system using LangChain, Unstructured, E5-large-v2 embeddings, ChromaDB, and Llama-3-8B-Instruct at 1,000 tokens per second. Attendees set up the environment, load documents, and run inference with real-time metrics showing time to first token of 0.09 seconds and total inference time of 0.65 seconds.