AI Frontiers in Trust and Safety Combatting Multifaceted Harm on Tinder at Scale: Vibhor Kumar
Dec 2, 2024 · 14:36
Vibhor Kumar, senior AI engineer at Tinder, explains how the company uses open-source LLMs and LoRAX to detect a long tail of trust and safety violations at global scale. Facing challenges like content pollution and automated fraud from generative AI, Tinder leverages pre-trained models such as LLaMA and Mistral, fine-tuning them with LoRA and QLoRA on hybrid datasets generated by GPT-4 and manually verified. They serve dozens of fine-tuned adapters on a single GPU using LoRAX, achieving real-time inference (tens of QPS, ~100ms latency) for categories including hate speech, pig butchering scams, and underage users. The approach yields near 100% recall on simpler tasks and significant improvements over baselines, with better generalization that resists adversarial evasion. Future directions include visual language models for explicit image detection and automating retraining pipelines.
