Building voice agents with OpenAI — Dominik Kundel, OpenAI
Jun 29, 2025 · 1:25:35
Dominik Kundel from OpenAI presents the new OpenAI Agents SDK for TypeScript and demonstrates how to build voice agents, arguing that speech-to-speech architectures (using GPT-4 real-time) offer lower latency and more natural interactions than chained approaches that transcribe audio to text. He covers two architectures: chained (speech-to-text, text agent, text-to-speech) versus speech-to-speech (native audio understanding), and recommends starting with a small, clear goal, building evals and guardrails early, and using generative prompts to control tone and personality via openai.fm. In a live coding session, he builds a real-time agent with tools (e.g., getWeather) and handoffs, demonstrates delegation to a smarter model (O4 mini) for complex tasks like refunds, and shows built-in interruption handling, human-in-the-loop approval, tracing for debugging, and output guardrails. The SDK supports WebRTC and WebSocket, handles turn detection automatically, and provides session management with a 30-minute timeout that can be extended by injecting previous context.
