Florence

Make your LLM app a Domain Expert: How to Build an Expert System — Christopher Lovejoy, Anterior

Jul 28, 2025 · 19:18

Christopher Lovejoy, a medical doctor turned AI engineer at Anterior, argues that building a domain-native LLM application requires a system for incorporating domain insights rather than relying solely on model sophistication. Anterior's Adaptive Domain Intelligence Engine uses domain expert clinicians to review AI outputs, generate metrics, define failure modes, and suggest improvements. This process improved Anterior's clinical reasoning tool from 95% to 99% accuracy on medical necessity reviews for health insurance providers covering 50 million lives. By enabling same-day iteration—production cases reviewed, failures categorized, domain knowledge added—the system solves the 'last mile problem' of giving models nuanced understanding of customer workflows. Lovejoy emphasizes that the limitation is not model reasoning but encoding domain-specific context, and the winning vertical AI team will build the best system for this translation.

Mission-Critical Evals at Scale (Learnings from 100k medical decisions)

Feb 22, 2025 · 12:15

Christopher Lovejoy, a medical doctor turned AI engineer, explains how Anterior built a real-time reference-free evaluation system to scale mission-critical AI decisions in healthcare to 100,000 per day while maintaining trust. He shows that human reviews don't scale (50 clinicians needed for 5,000 daily reviews) and offline evals miss new edge cases. Instead, Anterior uses an LLM-as-judge to assign confidence scores, dynamically prioritizing high-risk cases for human review. This 'validating the validator' system achieved a 96% F1 score in prior authorization, letting a team of under 10 clinical experts handle tens of thousands of cases. It provides real-time performance estimates, enables rapid error correction, and builds defensibility through proprietary data and iterations only possible at scale.

Build, Evaluate and Deploy a RAG-Based Retail Copilot with Azure AI: Cedric Vidal and David Smith

Feb 6, 2025 · 1:57:58

David Smith, Cedric Vidal, and Miguel Martinez lead a hands-on workshop on building a production-level RAG-based retail copilot using Azure AI. They demonstrate how to build a chatbot backend that retrieves product information from Azure AI Search via vector embeddings and customer history from Cosmos DB, then augments the LLM prompt to generate grounded answers. The session covers using Azure AI Studio and Prompt flow to orchestrate the RAG workflow, deploying the flow as a managed endpoint, and evaluating quality with GPT-4 as a judge on metrics like relevance and groundedness. The speakers also explain the LLM Ops lifecycle for iterative improvement and compare Prompt flow with Semantic Kernel and AutoGen.