Building the platform for agent coordination — Tom Moor, Linear
Jul 28, 2025 · 19:43
Tom Moor, Head of Engineering at Linear, explains how the company is evolving from an issue tracker into an operating system for engineering teams that treats AI agents as first-class teammates. He details Linear's pragmatic AI journey: starting with embeddings and PG vector, then moving to a hybrid search index using TurboPuffer and Cohere embeddings, leading to features like Product Intelligence (query rewriting, reranking, deterministic rules for suggestions), natural language filters, Slack-to-issue creation, and daily audio pulses. The core of the talk is Linear's agent platform, launched two weeks ago, where coding agents like CodeGen, Bucket, and Charlie integrate via OAuth, GraphQL, and new webhooks, allowing users to assign, mention, and interact with agents just like human teammates. Moor emphasizes best practices for builders: respond fast, inhabit the platform's language, move issues to 'in progress,' and clarify plans before acting, all while keeping interactions concise and value-adding. The episode argues that with this platform, engineering teams can build more, faster, and with higher quality by offloading grunt work to infinitely scalable cloud-based teammates.
