Sheila

Beyond Transcription: Building Voice AI That Understands Conversations — Hervé Bredin, pyannoteAI

Jun 5, 2026 · 25:20

Hervé Bredin, chief science officer at pyannoteAI, argues that speaker diarization benchmarks are misleading because they use headset audio while users rely on table microphones—Nvidia Parakeet reports 11.4% word error rate on AMI headset data but gets 26% on the same dataset's table mic. The episode covers how speaker diarization (who speaks when) is harder than it looks, especially when combining with transcription: overlapping speech, timestamp disagreements, and words falling between speaker boundaries create errors. Bredin demonstrates pyannoteAI's Precision 2 model achieving 3% diarization error rate (DER) against a 5% baseline on a two-speaker phone call. State of the art today: 2% DER on clean telephone calls but 41% in a noisy restaurant, showing the problem is far from solved. The reconciliation between diarization and STT is handled by a proprietary orchestration that works with any STT model.

E-Values Evaluating the Values of AI: Sheila Gulati and Nischal Nadhamuni

Dec 31, 2024 · 28:13

Sheila Gulati (Tola Capital) and Nischal Nadhamuni (Klarity CTO) argue that evaluating AI systems is at a seminal moment, requiring a shift from simplistic benchmarks to multi-faceted, user-centric approaches. Gulati highlights the inadequacy of current leaderboards, citing benchmark hacking and the need for dynamic datasets and value alignment. Nadhamuni shares how Klarity, which raised a $70M Series B, tackles eval challenges in its document-processing product—processing over 500K documents for customers with 15+ LLM use cases. He details practical strategies: front-loading UX risk, thinking backwards from user experience, reducing degrees of freedom by standardizing prompt engineering across customers, and building scrappy future-facing evals. The episode emphasizes that the AI engineer community must innovate benchmarks, bring depth and community sharing to evaluations, and introspect the values instilled in AI systems.