Building Agents (the hard parts!) - Rita Kozlov, Cloudflare
Jul 23, 2025 · 21:12
Rita Kozlov, VP of Product for Cloudflare's developer platform, presents the building blocks of AI agents—client, AI reasoning, workflows, and tools—arguing that effective agents require all four components. She highlights the Model Context Protocol (MCP) as a standard for exposing APIs to LLMs, and demonstrates Cloudflare's Agents SDK, which simplifies hosting remote MCP servers with built-in OAuth, state management via durable objects, and real-time WebSocket communication. Kozlov cites real-world impact: companies using agents for sales automation see 20% revenue increases, 90% faster support response times, and 50–75% time savings. She walks through a human-in-the-loop credit card approval workflow built with Nok, showing how durable objects maintain long-running state, prevent duplicate actions, and route approvals across Slack, email, or in-app notifications. The talk emphasizes that once an MCP server is deployed, it can be used directly from Cursor, Claude, ChatGPT, or a custom client, including voice interfaces via WebRTC-to-WebSocket translation.
