Demand-Driven Context: A Methodology for Coherent Knowledge Bases Through Agent Failure
May 5, 2026 · 1:08:15
Raj Navakoti, a staff software engineer at IKEA, presents a demand-driven context methodology for building coherent knowledge bases by letting AI agents fail on real problems and surfacing missing institutional knowledge. He argues that enterprises should shift from pushing monolithic documentation to a pull approach where agents reveal undocumented tribal knowledge through repeated failures on incidents and Jira tickets. Using a framework with skills, rules, and hooks, he demonstrates how agents can gradually improve confidence scores (from 1.4 to 4.4 over 14 incidents) by documenting discovered context blocks. Navakoti introduces a context gap scanner that automatically analyzes work items against existing documentation to identify critical gaps, outdated information, and duplications. He advocates storing curated knowledge in GitHub for version control and PR-based collaboration, and emphasizes that this approach helps teams know the unknown, enabling agents to manage knowledge rather than just consume it.
