Mind the Gap (In your Agent Observability) — Amy Boyd & Nitya Narasimhan, Microsoft
May 14, 2026 · 1:20:07
Amy Boyd and Nitya Narasimhan of Microsoft explain how to close the gap between agent behavior and requirements using Microsoft Foundry's observability stack. They demonstrate tracing via OpenTelemetry, built-in evaluators for quality, safety, and agentic metrics (e.g., intent resolution, task adherence), and red teaming where a second AI attacks the agent to reveal vulnerabilities. The showcase is the observe skill: pointed at an agent with no eval data, it generates a dataset, runs batch evaluations, optimizes the prompt, compares versions, and rolls back to the best one—all from a single prompt. The skill surfaces failures developers didn't know existed, accelerating the optimize loop with human-in-the-loop guidance.