E-Values Evaluating the Values of AI: Sheila Gulati and Nischal Nadhamuni
Dec 31, 2024 · 28:13
Sheila Gulati (Tola Capital) and Nischal Nadhamuni (Klarity CTO) argue that evaluating AI systems is at a seminal moment, requiring a shift from simplistic benchmarks to multi-faceted, user-centric approaches. Gulati highlights the inadequacy of current leaderboards, citing benchmark hacking and the need for dynamic datasets and value alignment. Nadhamuni shares how Klarity, which raised a $70M Series B, tackles eval challenges in its document-processing product—processing over 500K documents for customers with 15+ LLM use cases. He details practical strategies: front-loading UX risk, thinking backwards from user experience, reducing degrees of freedom by standardizing prompt engineering across customers, and building scrappy future-facing evals. The episode emphasizes that the AI engineer community must innovate benchmarks, bring depth and community sharing to evaluations, and introspect the values instilled in AI systems.